For agencies, designers and marketers
Stop waiting on client approvals to move a project forward
Projects slip when clients go quiet: copy that never arrives, a logo nobody signs off, feedback due "this week". Follow Up With keeps asking, politely, until you have what you need, so you can keep projects moving and get them invoiced.
No card needed. Plans from $5 a month.
From You via Follow Up With
Subject Website refresh: 2 things to get us to launch
Hi Dana,
We're nearly ready to launch the new site. Two things still need you:
- Approve the homepage copy (due Friday)
- Upload the product photos
You can do both using the link below, and reply there if you'd like any changes.
Thanks,
Alex
Sound familiar?
Projects stall on the client
Your team is ready, but the homepage copy, product photos or brand assets are still "coming".
Nudging feels awkward
Nobody wants to be the agency that sends the fourth "any update?" email, so requests quietly slip.
You can't bill what isn't approved
Final invoices wait on sign-off, and sign-off waits on a client who's busy with everything else.
How it works
How agencies use Follow Up With
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1
List what the client owes
Create a job per project and list the content, approvals and access you're waiting on, with due dates for launch.
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2
Friendly follow-ups, on autopilot
The assistant sends one email per client covering everything outstanding, and follows up in the tone you choose until each item is in.
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3
Everything lands in one place
Clients reply, upload files and mark things done from a private link. You see every message and file on the project timeline.
What agencies ask their clients for
Add anything you're waiting on. The assistant asks for it, follows up, and tells you when it's in.
- Approve the homepage copy
- Final logo files (SVG and PNG)
- Product photos for the shop
- Feedback on round 2 of the designs
- Access to your Google Analytics
- Sign-off to launch
Everything you need to stop chasing
Automatic reminders
One email per client listing everything they owe, on weekdays in business hours, until it's done.
Answers questions
Clients can ask about any request, and the assistant answers from your notes, or passes it to you.
Checks files
PDFs and photos are checked against what you asked for before they reach you.
You approve
Every message waits for your OK, unless you turn on auto-send. Pause any job at any time.
Questions from agencies
Can I control how pushy the reminders are?
Yes. Choose a friendly, neutral or firm tone, add your own instructions, and set how often reminders go out. You can pause them on any project.
Do clients need to log in to a portal?
No. Each client gets a private link where they can reply, upload files and mark things done. No account or password.
Can my team share clients?
Yes. On the Team plan up to 5 people work from the same client list, and replies go to whoever asked.
Does it replace our project management tool?
No. It does one job: getting things out of clients. Keep your tasks and boards where they are.
Let the assistant do the chasing
Try everything free for 14 days. No card needed.
Start your 14-day free trial