For contractors, trades and custom shops
Keep jobs moving while customers make up their minds
A kitchen, a deck or a custom order can sit idle for weeks waiting on a customer: the deposit, the final measurements, which finish they want. Follow Up With chases those decisions for you, so you're not doing it from the job site.
No card needed. Plans from $5 a month.
From You via Follow Up With
Subject Your kitchen: 2 decisions before we order
Hi Rosa,
We're ready to order your cabinets as soon as we have:
- Your choice of finish and hardware
- The final pantry wall measurement
You can reply or send photos using the link below. Once we have these we'll lock in your install date.
Thanks,
Sam
Sound familiar?
Orders sit idle
Nothing gets ordered or scheduled until the customer confirms the selections, and each week of waiting pushes the whole calendar.
Chasing from the job site
You're on a ladder, not at a desk, and "I'll text them tonight" turns into next week.
Every job is worth a lot
A single stalled job can be thousands of dollars of work waiting on one reply.
How it works
How contractors use Follow Up With
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1
One job per customer or order
Add what you need from the customer, from deposit to selections to sign-offs, with a date if the schedule depends on it.
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2
The assistant follows up for you
It sends a clear, polite reminder listing what's outstanding, and keeps following up on weekdays until it's done. No texting from the job site.
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3
Replies and photos in one place
Customers answer, upload photos and mark things done from a private link on their phone. You see it all on the job.
What contractors ask their clients for
Add anything you're waiting on. The assistant asks for it, follows up, and tells you when it's in.
- Confirm the deposit has been sent
- Final measurements for the pantry wall
- Choose the cabinet finish and hardware
- Photos of the existing electrical panel
- Sign the change order
- Confirm the install date
Everything you need to stop chasing
Automatic reminders
One email per client listing everything they owe, on weekdays in business hours, until it's done.
Answers questions
Clients can ask about any request, and the assistant answers from your notes, or passes it to you.
Checks files
PDFs and photos are checked against what you asked for before they reach you.
You approve
Every message waits for your OK, unless you turn on auto-send. Pause any job at any time.
Questions from contractors
Can customers use it on their phone?
Yes. The link in each email opens a simple page where customers reply, upload photos from their phone, or mark things done. No app or account.
Does it take payments?
No. Keep taking deposits the way you do now; Follow Up With just makes sure the customer confirms them.
Will it email customers on weekends?
No. Automatic reminders only go out on weekdays during business hours in your timezone.
Can the office and crew leads both use it?
Yes. The Team plan covers up to 5 people working from the same jobs.
Let the assistant do the chasing
Try everything free for 14 days. No card needed.
Start your 14-day free trial